Terms & Conditions
Terms of Sale
Led4x4 is a trademark of SOLDAN SRL, based in Susegana (TV) Via Maglio 39, VAT number and tax code: IT04983140262, email address firstname.lastname@example.org, hereinafter referred to as the "Seller Company".
For the products offered on this site www.led4x4.it, hereinafter referred to as the "On-Line Site", the following general terms and conditions apply in accordance with Legislative Decree n.21 / 2014.
The prices entered on the Website On-Line site include VAT. Prices can be changed at any time, due to market increases / decreases. All goods will be shipped accompanied by regular tax documents (tax receipt or invoice). These documents must be kept as proof of purchase for any guarantees.
All products have a warranty period against manufacturing defects of the new product of 24 months as required by Legislative Decree. n. 24 of 02-02-2002. This guarantee is reserved for private individuals only, for those who make professional use of the goods and / or are purchased with an invoice, the guarantee is 12 months as required by Directive 1999/44 / EC. Once a defect has been found, it is compulsory to communicate it to the Seller Company. Once the warranty procedure has been opened, the product must be returned carriage paid or delivered to our office by providing a copy of the tax document issued at the time of purchase. The Selling Company will resolve it as soon as possible by repairing and / or replacing it after a technical check carried out at its headquarters or that of the manufacturer by specialized personnel. The customer with the right to guarantee will not be asked for any additional sum compared to the price paid at the time of purchase and the return to the customer's home will be borne by the Selling Company.
Limitations of Warranty
The warranty cannot be applied to damage caused by negligence, incorrect use and installation and not compliant with the instructions given in the product manual, from abuse, deterioration, atmospheric phenomena, overvoltages and overcurrents, insufficient or irregular power supply, adaptation or to modification, nor to damage caused by incorrect use or in contradiction with technical and / or safety measures. The installation of technical products must be entrusted to specialized personnel operating in the reference sector. In particular, all those perishable products with the use of which it is not possible to establish with certainty the cause of the malfunction as connected to other external factors are subject to warranty limitations. In these cases, only the manufacturer's warranty is valid. The goods that after having been checked will not exceed the guarantee requirements will be sent back to the customer's home at the expense of the customer.
The technical specifications included in the On-Line Site are taken from the manufacturers' cards and the Selling Company is not responsible for any compatibility errors. Some products on the On-Line Site are only suitable for competitions and are not approved for use on the road.
The quantity of products available on the Online Site cannot be guaranteed, as access and the ability to place online orders change the availability of products in real time. If it is not possible to deliver the goods within the times indicated in the product sheets, the customer will be notified. The order will be processed as soon as possible within a maximum period of 30 days, unless otherwise specified by the customer. Delivery times are indicative as they take place via a shipping company.
Goods Delivery and Responsibility
Upon receipt of the goods, the customer must verify the integrity and ascertain the number of packages which must correspond to the number communicated by the Selling Company, if the packages are not intact or are tampered with, it is necessary to immediately contest them to the courier. In case of tampering, breakdowns, shortages, etc. it will be the customer's responsibility to have a regular report of acceptance of any irregularities found and damage suffered before the goods are collected. The customer must verify the correspondence of the products between those received and those resulting in the tax document. In case of discrepancy, it will be necessary to communicate promptly, within five working days, by fax, email or registered letter with return receipt. to the Selling Company. Shipments not collected or returned to the sender without prior authorization from the Selling Company will be charged to the customer who will be required to pay the cost of the same. Even if the packaging is intact, the goods must be checked within five working days of receipt of the same. Any hidden anomalies must be reported in writing by fax, email or registered letter with return receipt. Any complaints or disputes regarding a single delivery of goods do not exempt the buyer from the obligation to collect the remaining quantity of goods within the limits of the commitment undertaken . The buyer renounces to propose exceptions without having previously fulfilled his obligations. Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what is declared.
All orders placed via the internet or e-mail will be processed only after the order confirmation (sent by e-mail). If no confirmation is received, the proposal will be considered as not accepted. The Selling Company has the right to cancel or postpone orders, in whole or in part, following the impossibility of supply due to force majeure that may occur at our suppliers. Such eventualities release the Selling Company from obligations previously assumed with the acceptance of the order and exclude any request for compensation for damages, both direct and by way of compensation. The cancellation of an order by the customer must take place strictly before shipment by e-mail or fax, making sure that the latter is received by the Selling Company in good time (reading confirmation by e-mail, telephone confirmation for faxes) . For each canceled order already shipped, or processed at our suppliers for special parts ordered at the customer's request, the customer will be charged for every single cost related to the management of the same. If you need an invoice and not a receipt, the request must be made at the time of the order.
The goods supplied must be paid for with:
- Bank transfer (we ship the day after payment verification)
- Credit cards (via PayPal).
The Right of Withdrawal
The consumer has the right, within a period of 14 working days from receipt of the goods, to exercise the right of withdrawal. This right consists in the right to return the new good purchased by the seller (without specifying the reason) and in the consequent refund of the purchase price. The consumer has the right of withdrawal without any penalty and the only costs borne by him are those relating to the return of the product and the first shipment incurred by the supplier. It should be noted that in the case of premium transactions in which the purchase of an asset is combined with another asset that is sold at a ridiculously low price or given as a gift, the right of withdrawal may be legitimately exercised with the return of both goods subject to the 'purchase, given the constraint of the accessibility of the good in promotion with respect to the first. In the case of promotions that include two or more goods and for which the promotion and therefore the particular price or particular discount applied exist due to a combined purchase, the right of withdrawal is exercised on all the goods subject to the promotion.
Methods and Times to Exercise the Right of Withdrawal
The right of withdrawal is exercised by notifying the Selling Company by e-mail within 14 working days of receipt of the goods. After having communicated the intention to exercise the right of withdrawal, carefully pack the materials in order to protect the original packaging of the products from any damage, do not remove any writing or label, attach a copy of the communication of the right of withdrawal to the packaging and return to the address on the receipt - invoice (to be included in the package). Once we have received the goods and checked their status, we will refund the amount. Please note that shipping costs are charged to the customer, therefore cash on delivery or carriage forward packages will not be accepted. The refund will be made as soon as possible and in any case no later than 30 days from receipt of the returned goods, by bank transfer to the account you indicated or in other ways according to the payment method used at the time of the order..
The right of withdrawal does not apply in the case of supply of goods made to measure or clearly personalized (particular colors, brackets, etc.) or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly.
The Selling Company is not responsible for any damage or loss, direct and / or indirect, deriving from the sale of goods and services offered in the catalog published on the Online Site, even for delayed and / or non-delivery of the product, nor for the correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to the Selling Company
For any dispute, the competent court is the Consumer's place of residence or domicile.
The Customer authorizes the processing of their personal and sensitive data, exclusively for the purpose of executing these general terms and conditions, which will be governed and protected pursuant to Legislative Decree no. 196/2003.
The credit card data are managed directly on the banking system on a secure server (https), and therefore cannot be consulted by the staff of the Seller Company.
The personal data of customers are collected electronically and processed with automated procedures connected for the purposes, in the capacity of Data Controllers by:
A) Soldan Alessandro - Via Maglio 37 / A - Susegana TV, administrator of the Selling Company who is also responsible for the processing;
B) Freight forwarders and carriers who process personal data for the execution of the contractual order who are in turn responsible for the processing;
The provision of personal data is optional; failing that, the contract and the pre-contractual information will not be provided.
Customer data will not be disclosed to third parties, however the customer can exercise his rights according to art. 7, 8, 9, 10 D.L: 196/2003 (access, correction, cancellation, opposition, etc.) by contacting the Data Processing Manager.
Cookies are packets of information sent by a web server (eg the site) to the user's Internet browser which stores them on the computer and sends them back to the server at each subsequent access to the site.
Our Online Site uses:
the so-called "technical cookies" to ensure the normal navigation of the site and the use of its services;
the so-called "Analytics cookies" to collect anonymous and aggregate information on the use of the site, the number of users and how they visit the site.
With reference to third-party analytics cookies, the Selling Company, to reduce the identifying power of cookies, conceals a significant portion of the IP address.
You can prevent cookies from being downloaded to your system and / or remove them once downloaded, using your browser.
Disabling "technical cookies" can make it difficult to navigate the site and in some cases can prevent the use of services.
It is recalled that pursuant to art. 7 of Legislative Decree 196/03, the interested party has the right to have confirmation of the existence of data concerning him, to rectify or update them, to delete them or to oppose their treatment for legitimate reasons.